Challenge:
In times of digitalization, the world is particularly concerned about information security. The challenge was to create a product that monitors multiple SaaS application environments including Office 365, Google Workspace, Salesforce, Slack and Dropbox and evaluates user behavior for unauthorized access risks and data leakage patterns. The solution was to provide real-time alerts and reporting along with the ability to remediate security risks associated with users and data.
Solution:
The system instantly informs the customer about such activity and helps prevent damage. Security risk alerts provide our customers with the ability to respond instantly and accurately. SaaS Alerts immediately locks down an account when a breach occurs. This gives Managed Service Providers (MSPs) valuable time to take appropriate action. This way, we minimize the damage done. SaaS Alerts uses machine learning to detect malicious patterns. This allows us to fulfill our core mission: to save a company from devastating consequences following cyber-attacks and data breaches.
The portal has developed notifications about abnormal activity. The Professional Service Automation console instantly creates a corresponding ticket for quick response. Integration with such managed service provider applications as: Connectwise, Kaseya, and auto-task tracking systems, email notifications, and callbacks via Webhooks.
The application performance monitoring system has been implemented, which includes the following functions:
A) Determines application performance indicators – measures the activity, behavior and performance of a website or application;
B) Event-based notifications – sends an instant notification to the user about the occurrence of a strategically defined event or malfunction;
C) Alerts (notifications) – Triggers an instant notification via SMS, Email, RSS Feeds, or Push Notifications in case of an event or outage
D) Event logs – records important hardware and software events and reactions to them in a unified and systematic manner.
Result:
We are proud of what we have done, since this product provides:
- 24/7 Protection. You don’t have to hire a security guard to keep your data safe after working hours or during weekends and holidays.
- Cost and time savings. This product can save you money by reducing the need for additional employees. Also, it will save you time and reduce the risks caused by common mistakes by taking into account the human factor.
- Real-Time Notification. The program responds immediately, thus making the process more efficient.
Alerts are automatically created in tools for immediate and comprehensive response to data theft, data at risk, and bad actors.
Technologies:
Nodejs, Express, Firebase (Cloud Firestore, functions, Authentification), Elasticsearch, React, TypeScript, Sentry, Mailgun, Redis; API: MS Graph, MS Office, G Suite, Salesforce.
